Customer Relationship management (CRM) plays a key part for growth of a business in today’s world. With the help of a well-organized Digital CRM system your business will mark an impression on your existing/potential customer’s mind. It can gain extra focus towards your business parting you from the rest of the business competition. Facilities like Own Database Management, Filter & Sorting, Group Creation, Transactional & Promotional Bulk SMS/Email sending, Event Creation and many more can be swiftly executed. Depending on the CRM system you can plan and play with your offers, schemes, packages, services and lot more. New business ideas can take shape with practical benefits. A very unique effect of CRM is that it increase the most effective way of marketing, The Word of Mouth (Customer to Potential Customer) marketing.